General conditions
of the Contract for the provision of fee-based services
of the Contract for the provision of fee-based services
the city of Dubai, updated December 3, 2024
1. Terms of the Offer acceptance
The person who paid the invoice is to be referred to as the “Customer”, and Pike Digital FZ-LLC is to be referred to as the “Contractor”.
In case of acceptance of the conditions and provisions set out below and payment for services, the person making the acceptance of this Offer becomes the Customer (acceptance of the offer is equivalent to concluding a contract on the terms set out in such an Offer).
2. Services
Informational or advertising services for PR support of the Customer's events:
https://thepike.ru/advdubai#price
3. Cost of the Services
The cost of the services is specified on the invoice and VAT is applicable to these services.
100% of the cost is due within 2 days from the signing of the contract.
The cost of services does not include the deposit provided by the Client.
The cost of services can be presented in US dollars or UAE dirhams.
4. Service Provision Procedure
The Customer shall provide the necessary materials and information within 48 hours of receiving the request from the Contractor.
The Contractor creates the material and sends it for approval to the Customer no later than 1 business day before the publication release.
The Customer may make edits no more than 3 times. Additional fee for each edit beyond the free ones: 15 US dollars (national currency equivalent) per edit.
The Customer undertakes to provide the Contractor with funds in the amount agreed upon by the Parties during their correspondence, in order to conduct a photo shoot to create and post publications about the Customer on the Contractor's accounts. Additional funds for filming must be paid by the Client no later than 5 days before the start of the photo shoot.
5. Acceptance of the Services
The Services are considered accepted by the Customer at the time of rendering the Services
6. Confidentiality
All information obtained by the Parties under the Contract, as well as the terms of the Contract, are confidential. The Parties ensure the security of personal data in accordance with the legislation.
7. Responsibility
The Contractor is not responsible for the information placed in the informational material if the material or information is provided by the Customer.
In case of providing incorrect data, the Customer undertakes to compensate the losses incurred to the Contractor.
The liability of the Contractor is limited to the amount of monetary funds received for the provision of services, excluding losses and lost profits.
The Contractor does not provide any guarantees regarding the achievement of specific results from posting the advertising and informational materials on its platforms. In particular, the Contractor does not guarantee an increase in followers, an increase in the number of clients, a growth in sales volume, an improvement in brand recognition, increased traffic to the Customer’s websites or pages, or other commercial and marketing results.
The Contractor is solely responsible for providing services in accordance with the terms of the Contract and is not liable for external factors affecting the effectiveness of the advertising and informational materials.
8. Dispute resolution process
All disputes are resolved through negotiations.
The deadline for responding to the claim is 7 days from the date of its receipt.
Disputes shall be considered at the location of the Contractor.
9. Procedure for terminating the Contract
Parties have the right to unilaterally terminate the Contract, and the Party must notify the other Party in writing 10 days before terminating the Contract.
The Contractor has the right to unilaterally terminate the Contract in the following cases:
1) The Customer demands unlawful actions;
2) The Customer violates the payment terms for Services;
3) The Customer fails to provide materials and details for more than 48 hours without notifying the Contractor of the impossibility of providing them;
4) During the interaction between the Parties, the Contractor remains reasonably dissatisfied with the quality of materials, information, or services provided by the Client within their activities (discovered during the start of the interaction between the Parties - during the filming process, provision of technical specifications).
5) For reasons not dependent on the Customer (the Contractor reserves the right to unilaterally terminate the Contract with full reimbursement to the Customer of the funds paid for the Services).
The Contractor sends a written notice of termination. The Contract is considered terminated from the moment such notification is sent to the Customer. The prepaid amount is subject to withholding if the termination of the Contract is related to reasons stated in points 1-3.
If the termination is related to the reason stated in point 4, the Contractor withholds 50% of the cost as actual expenses under the Contract and refunds 50% to the Customer.
Upon termination of the Contract, the Customer pays for the services actually provided by the Contractor, and the Customer has the right not to transfer created materials in case of non-payment.
If the Customer terminates the Contract after more than half of the service period has passed, the full amount is subject to withholding. In case of termination before the specified period, a refund is made for no more than half of the payment, and in any case, 30% is withheld as a penalty for termination of the Contract for reasons beyond the control of the Contractor.
In case of termination by the Contractor before the end of the term, the Contractor does not compensate the Customer for losses.
10. Additional provisions
Exclusive rights to the results of intellectual activity arising from this Contract belong to the Contractor and are not transferred to the Customer for publication on other social media and information platforms.
The Customer may use the specified intellectual property on their own social media, portfolio, and website, with attribution to "PIKE", under additional terms and conditions agreed upon by the Parties, and at a fee determined by the Contractor.
The brief agreed upon by the Parties is an integral part of this Contract. The brief serves as the foundation for the development and implementation of the services provided by the Contractor. Any changes or additions to the brief must be agreed upon by the Parties in writing.
The Parties may use electronic or mechanical signatures when signing documents. Correspondence via messengers and email exchanges has legal force within the context of this Contract. Agreements reached through such communications will have the status of supplementary agreements and will form an integral part of this Contract. The Contractor will be represented by a third-party agent authorized by the Contractor to communicate with the Customer on their behalf.
Details
The Contractor
Pike Digital FZ-LLC
A/C Number: 9862497348
Currency: AED
IBAN: AE880860000009862497348
SWIFT: WIOBAEADXXX
The person who paid the invoice is to be referred to as the “Customer”, and Pike Digital FZ-LLC is to be referred to as the “Contractor”.
In case of acceptance of the conditions and provisions set out below and payment for services, the person making the acceptance of this Offer becomes the Customer (acceptance of the offer is equivalent to concluding a contract on the terms set out in such an Offer).
2. Services
Informational or advertising services for PR support of the Customer's events:
https://thepike.ru/advdubai#price
3. Cost of the Services
The cost of the services is specified on the invoice and VAT is applicable to these services.
100% of the cost is due within 2 days from the signing of the contract.
The cost of services does not include the deposit provided by the Client.
The cost of services can be presented in US dollars or UAE dirhams.
4. Service Provision Procedure
The Customer shall provide the necessary materials and information within 48 hours of receiving the request from the Contractor.
The Contractor creates the material and sends it for approval to the Customer no later than 1 business day before the publication release.
The Customer may make edits no more than 3 times. Additional fee for each edit beyond the free ones: 15 US dollars (national currency equivalent) per edit.
The Customer undertakes to provide the Contractor with funds in the amount agreed upon by the Parties during their correspondence, in order to conduct a photo shoot to create and post publications about the Customer on the Contractor's accounts. Additional funds for filming must be paid by the Client no later than 5 days before the start of the photo shoot.
5. Acceptance of the Services
The Services are considered accepted by the Customer at the time of rendering the Services
6. Confidentiality
All information obtained by the Parties under the Contract, as well as the terms of the Contract, are confidential. The Parties ensure the security of personal data in accordance with the legislation.
7. Responsibility
The Contractor is not responsible for the information placed in the informational material if the material or information is provided by the Customer.
In case of providing incorrect data, the Customer undertakes to compensate the losses incurred to the Contractor.
The liability of the Contractor is limited to the amount of monetary funds received for the provision of services, excluding losses and lost profits.
The Contractor does not provide any guarantees regarding the achievement of specific results from posting the advertising and informational materials on its platforms. In particular, the Contractor does not guarantee an increase in followers, an increase in the number of clients, a growth in sales volume, an improvement in brand recognition, increased traffic to the Customer’s websites or pages, or other commercial and marketing results.
The Contractor is solely responsible for providing services in accordance with the terms of the Contract and is not liable for external factors affecting the effectiveness of the advertising and informational materials.
8. Dispute resolution process
All disputes are resolved through negotiations.
The deadline for responding to the claim is 7 days from the date of its receipt.
Disputes shall be considered at the location of the Contractor.
9. Procedure for terminating the Contract
Parties have the right to unilaterally terminate the Contract, and the Party must notify the other Party in writing 10 days before terminating the Contract.
The Contractor has the right to unilaterally terminate the Contract in the following cases:
1) The Customer demands unlawful actions;
2) The Customer violates the payment terms for Services;
3) The Customer fails to provide materials and details for more than 48 hours without notifying the Contractor of the impossibility of providing them;
4) During the interaction between the Parties, the Contractor remains reasonably dissatisfied with the quality of materials, information, or services provided by the Client within their activities (discovered during the start of the interaction between the Parties - during the filming process, provision of technical specifications).
5) For reasons not dependent on the Customer (the Contractor reserves the right to unilaterally terminate the Contract with full reimbursement to the Customer of the funds paid for the Services).
The Contractor sends a written notice of termination. The Contract is considered terminated from the moment such notification is sent to the Customer. The prepaid amount is subject to withholding if the termination of the Contract is related to reasons stated in points 1-3.
If the termination is related to the reason stated in point 4, the Contractor withholds 50% of the cost as actual expenses under the Contract and refunds 50% to the Customer.
Upon termination of the Contract, the Customer pays for the services actually provided by the Contractor, and the Customer has the right not to transfer created materials in case of non-payment.
If the Customer terminates the Contract after more than half of the service period has passed, the full amount is subject to withholding. In case of termination before the specified period, a refund is made for no more than half of the payment, and in any case, 30% is withheld as a penalty for termination of the Contract for reasons beyond the control of the Contractor.
In case of termination by the Contractor before the end of the term, the Contractor does not compensate the Customer for losses.
10. Additional provisions
Exclusive rights to the results of intellectual activity arising from this Contract belong to the Contractor and are not transferred to the Customer for publication on other social media and information platforms.
The Customer may use the specified intellectual property on their own social media, portfolio, and website, with attribution to "PIKE", under additional terms and conditions agreed upon by the Parties, and at a fee determined by the Contractor.
The brief agreed upon by the Parties is an integral part of this Contract. The brief serves as the foundation for the development and implementation of the services provided by the Contractor. Any changes or additions to the brief must be agreed upon by the Parties in writing.
The Parties may use electronic or mechanical signatures when signing documents. Correspondence via messengers and email exchanges has legal force within the context of this Contract. Agreements reached through such communications will have the status of supplementary agreements and will form an integral part of this Contract. The Contractor will be represented by a third-party agent authorized by the Contractor to communicate with the Customer on their behalf.
Details
The Contractor
Pike Digital FZ-LLC
A/C Number: 9862497348
Currency: AED
IBAN: AE880860000009862497348
SWIFT: WIOBAEADXXX
© Pike Digital FZ-LLC. All rights reserved.
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